I am writing this at Soekarno Hatta Airport in Jakarta waiting for Cebu Pacific counters to open. My flight is in four hours bound for Manila. For the first time in my not so young life, an airline counter is closed for check-in for an international flight (THAT’S IN FOUR HOURS).
Keeping my composure – or at least trying to by writing my thoughts down – I decided to look for a place where I can sit down and chill. I walked around looking for McDonald’s (what else) because they have cheap and good coffee. It does not exist in this airport so I settled for the next best thing: Starbucks Old Town White Coffee A&W. Another mystery to me: How can A&W exist in this place and not McDonald’s?
I went in anyway. I saw power outlets by their tables so that’s definitely a place to go. It had wifi too (but at this time of writing it’s not working). Like any A&W, it came in stark brown and orange theme, with the rootbeer float on display. Unlike any other A&W outlets (in MNL anyway), the bear mascot is still there! Flashback to 1994 when I was seven and I popped my root beer float cherry – that bear was a witness to it.
What I’m saying is, this joint is a freaking time warp. The place feels like it’s stuck in the late 90’s or mid 00’s the latest. It’s ancient and worn but it’s clean and, well, friendly. Too friendly in fact that it doesn’t care almost. I like that. I like places that give customers independence and that is rare in Asia.
Too many a commercial establishment have that badger of a staff constantly staring at you and asking if you’re all right. I don’t like that, although I know the management means well, like trying to force a slave on you, but man I see it as invasion of privacy.
So I’m back here, charging my phone, writing this down and just… watching.
The default hairstyle of flight attendants are French Twists. They don’t give out spoons and forks here, which is weird for me. On my part I ordered myself root beer (in honor of the memory that is A&W), brownies and perkedel – which turned out to be the Indonesian version of bubble and squeak/potato croquette, which doesn’t really need cutlery for me – but I got served spoons, or plastic hooks which resemble spoons. Innovative product design perhaps, but it kinda reminds me of the stool collection sampling tool you get at the lab.
The rest of the population in the midst is ordering fried chicken and rice. Everyone is eating by hand. Now don’t get me wrong, I’m not by any means squeamish but I am a bit culture shocked. It’s so different. Back at home – you can only eat by hand at home. I get two spoons for scooping out my float and brownies (the bigger spoon on the picture is for the drink – I’m spooning a drink and I can’t fork the cake) but… no spoon and fork for… a proper meal. It’s cool though. Again, product design. Their rice is packed in a paper pocket, like a sandwich so that you won’t have any problems with grains sticking on your fingers. The rice is shaped like a burger bun so you actually bite into it like a burger. The chicken, well, is still a chicken and will forever be finger food. I’ll only comment if they will give out sticks to pick french fries with (which I saw in the school I’m working for – WTF).
I see promotional posters that say “True Love Comes In Pair” for the brownies. Shame how one letter can change the whole feel of an international brand, but oh well, remember remember – it’s not their first language so don’t judge.
Okay let’s go to set meals. The Good Friends Meal is for 4 people with 4 pieces of rice, 4 glasses of drinks and 8 pieces of chicken with 2 desserts. 2 desserts and 8 pieces of chicken. Hm. The Good Family Meal, arguably for the family, comes with “9 Chicken”. No rice, no dessert, no drinks, just 9 Chicken. I don’t know about you but their promotion guy is a bit funky in my opinion.
But after that’s all said and done, I have to say: it’s nice here. It’s not the perfect place that’s for sure but it’s real and that’s what matters. It gives great food (tell you what: root beer and fresh brownies – what can go wrong?), snappy and smiley service, and clean surroundings. For a place that serves people who are tired, anxious, jetlagged and fucked over by plane companies, this place gives out the comfort that travelers need.